istana777 Platform Privacy Notice

This page describes what we collect when you use istana777 and how we keep that data protected. We collect personal information only to verify your identity, process payments, and comply with local regulations. We do not sell your data to third parties, and we store all information securely using industry-standard encryption.

When you open an account on istana777, you provide your email, name, date of birth, and contact details. During identity verification, you submit a government-issued ID and proof of address. We also collect transaction records—deposits, withdrawals, and game activity—to maintain your account history and detect fraud.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on istana777

Account Registration Information

We collect your email address, full name, date of birth, phone number, and residential address during account registration. We use this information to create your account, verify your identity, and contact you regarding account activity or service updates. Your email is used for login, password recovery, and notification delivery.

Identity Verification Documents

We require a government-issued ID (KTP, passport, or driver's license) and proof of address (utility bill or bank statement) to verify your identity. We store these documents securely and do not share them with third parties except as required by law or regulatory authorities. We retain identity documents for a minimum of seven years to comply with financial regulations.

Payment and Transaction Data

We collect and store all payment information related to your deposits and withdrawals. This includes the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account), transaction amounts, dates, and times. We do not store full payment card numbers or banking credentials; payment processing is handled by certified third-party processors.

Game Activity and Account History

We log all game activity on your account, including bets placed, game outcomes, and account balance changes. This information is used to maintain your transaction history, detect fraud, and resolve disputes. Your game activity is available in your account dashboard and can be downloaded for your records.

Device and Access Information

We collect information about the devices and networks you use to access istana777, including IP addresses, browser type, and operating system. We use this information to detect unauthorized access, prevent fraud, and improve our platform's security. We do not use this information to track your location or activity outside istana777.

How We Use and Protect Your Data

Data Use and Processing

We use your personal information for the following purposes: account creation and management, identity verification, payment processing, fraud detection, regulatory compliance, and customer support. We do not use your data for marketing or promotional purposes without your explicit consent. We do not sell your data to third parties or share it with unaffiliated companies.

Our payment processors (e-wallet partners and banks) receive only the information necessary to process your transactions. These processors are contractually bound to protect your data and use it only for payment processing. We do not control their data practices, and you should review their privacy policies separately.

Data Security and Encryption

We store all personal information on secure servers using industry-standard encryption (TLS 1.2 or higher). Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We limit access to your data to authorized staff members who need it to perform their duties.

We implement two-factor authentication (2FA) to protect your account from unauthorized access. We recommend enabling 2FA in your account settings. We also require strong passwords and do not store passwords in plain text; all passwords are encrypted using industry-standard hashing algorithms.

At istana777, we undertake to protect your personal and payment information through encryption, access controls, and regular security reviews.

Data Retention and Deletion

We retain your personal information for as long as your account is active and for a minimum of seven years after account closure to comply with financial regulations. After this period, we securely delete your data unless we are required by law to retain it longer.

If you request account closure, we will delete your personal information (except identity documents and transaction records, which we retain for regulatory compliance) within a reasonable timeframe. You can request data deletion by contacting our support team.

Third-Party Processors and Data Transfers

We use third-party service providers for payment processing, identity verification, and customer support. These processors are contractually bound to protect your data and use it only for the services they provide. Our payment processors include e-wallet partners (DANA, e-wallet, mobile banking, local payment, online payment) and banks (e-wallet, mobile banking, local payment, online payment).

Our servers may be located outside your jurisdiction. By using istana777, you consent to the transfer of your data to countries outside your jurisdiction. We ensure that all data transfers comply with applicable data protection laws and that your data is protected to the same standard regardless of location.

Your Rights and Data Access

You have the right to access, correct, and delete your personal information. You can view and update your account information in your account settings. You can download your transaction history and game activity at any time. If you believe your data is inaccurate or incomplete, contact our support team to request corrections.

You have the right to request a copy of all personal information we hold about you. We will provide this information in a portable format within a reasonable timeframe. You also have the right to request deletion of your account and associated data, subject to our legal and regulatory obligations to retain certain information.

Cookies and Tracking Technologies

We use session cookies to maintain your login state and provide a seamless browsing experience. Session cookies are deleted when you log out and do not persist across sessions. We do not use persistent cookies or tracking technologies to monitor your behavior outside istana777.

We do not use third-party analytics or advertising cookies. We do not track your activity across other websites or share your browsing data with advertisers. Your privacy is protected while using istana777.

Changes to This Privacy Notice

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on our site. Your continued use of istana777 after changes constitutes acceptance of the updated privacy notice.

Contact istana777

If you have questions about our privacy practices or wish to exercise your data rights, contact our support team through your account messaging system or the contact form on our site. Our team is available during standard business hours to address your concerns and assist with data requests.

Summary of Key Commitments

We commit to:

• Collect only information necessary for account management and regulatory compliance
• Protect all data using industry-standard encryption and access controls
• Never sell your data to third parties or use it for marketing without consent
• Retain data only as long as required by law and your account status
• Provide you with access to, and control over, your personal information
• Respond to data requests and privacy concerns within a reasonable timeframe

Your privacy is important to us. If you have concerns about how we handle your data, contact our support team immediately.